Terms of service

We value customer satisfaction and aim to provide a clear and fair refund process.

Orders are eligible for a rWe respect your privacy and are committed to protecting your personal information.

When you place an order or contact us, we may collect the following information:

• Name

• Phone number

• Email address

• Shipping address

This information is used strictly to:

• Process and confirm orders

• Communicate with customers

• Provide customer support

We do not sell, rent, or share personal data with third parties, except trusted service providers such as delivery and order confirmation partners.

All data is handled securely and used only for business operations.efund or replacement only in the following cases:

• The product is defective or damaged upon delivery

• The customer received an incorrect item

To request a refund or replacement, customers must contact us within 7 days of receiving the order, providing clear photos or videos of the issue.

Refunds are processed after verification and approval.
Shipping and handling fees are non-refundable unless the issue is caused by our side.

For Cash on Delivery (COD) orders, refunds are handled through our support team and local delivery partners.